Privacy Policy

Most of what we hold is information you enter yourself when booking a reading or sending a message.

• Contact details — name, email and, if you provide it, phone.
• Birth details — birth date, time and place, used to calculate your chart.
• Your message — the question or situation you would like to explore.

Please share only what a reading needs, and avoid sending sensitive personal data beyond your birth details.

Birth date, time and place are needed to cast your chart. We treat this as personal information, hold it only to prepare and deliver your reading, and keep it confidential.

This site runs on the Shopify platform, which records basic technical data when a page loads: pages viewed, approximate location from network address, referring page, browser and device type, and the time of the visit.

This keeps the site working and shows, in general terms, which pages are used. It is not used to identify you. What is stored in your browser is set out in the Cookie Policy.

• To respond to an enquiry or booking and arrange your session.
• To prepare and deliver your reading from your birth data.
• To keep records of sessions and correspondence.
• To meet accounting duties for paid readings.
• To keep the site secure.

We do not build advertising profiles and do not add you to a marketing list without a clear opt-in you can withdraw at any time.

• Website platform. Shopify hosts the site and processes form submissions.
• Email provider. Correspondence is sent through a commercial email service.
• Video or call tool. Online readings are held through a standard meeting tool.
• Payment processor. Where a fee applies, payment is handled by a PCI-compliant processor; we never see full card numbers.

Some providers store data outside your country; where information moves internationally, we rely on the safeguards those providers commit to under their own terms.

Reading records, including your birth details and the summary we sent, are kept for three years so we can support follow-up questions, unless you ask us to delete them sooner. Enquiries that do not become bookings are kept for twelve months.

Financial records for paid readings are kept for six years to meet accounting requirements.

• Access — ask what we hold and receive a copy.
• Correction — ask us to fix information that is wrong.
• Deletion — ask us to erase information we no longer need to keep.
• Objection — ask us to stop a particular use.
• Withdraw consent — unsubscribe from optional messages at any time.

Requests are answered within thirty days. We may confirm your identity first, and may keep material where a legal or accounting duty requires it.

The site runs over an encrypted connection and access to your details is limited to the reader delivering your session. No system is completely secure, so please do not send passwords or payment card details through the forms.

This policy is reviewed whenever our practices change and at least once a year. The date at the top of the page records when the current version took effect and replaces earlier versions in full.